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42 comments

  • Rose Austin

    Was wondering if you could explain to me where my stuff is that I ordered? It was supposed to be here in between December 22nd and December 27th which is today’s date and I haven’t gotten anything in the mail. Also when I look and track my packages it says the tracking number is wrong. Do you have any idea where my stuff is or if I will ever get it? 

  • Lynn Russell

    The items I ordered all came at one time can u explain y one of my items didn't come that I ordered at the same time

  • Janet ceja

    When is my items going to arrive

  • Gladys Quezada

    IM sorry, I said I REFUND the items

  • Rose Austin

    Hello you app says I got a package but nothing was in my mailbox. Can you tell me what’s going on with my package

  • Layla

    Hi, Gladys. Refunds will be returned to your original payment method. Posting times can vary bank to bank.  Usually it takes 5-10 days. Thanks for shopping with us!

  • Minfang

    Hi Brandy, I will submit a ticket on your behalf. Merchant will either refund you or send you another item. Thanks!

  • Minfang

    Hi Gladys, for the black shirt you ordered, merchant has refunded you a while back due to it was out of stock. The free gift and a few other things saying arrived on Nov 8th. If you didn't receive it, pls send us a message in App, we'd be happy to refund you, thanks!

  • Minfang

    Hi Lynn. Shoppo is an E-commerce platform that works with dozens of selective merchants. So the shipping depends on the products, and which merchants sell them. Your situation is likely that you purchased a few different items sold from different merchants, so the shipping time varies. But all of them should be coming latest around 25 days. Hope this answers your question and thanks for shopping with us!

  • Gladys Quezada

    I want to know when My order is coming?? Please please let me know where are my things!!!!

  • Gladys Quezada

    You didn’t refund no one!!

  • BRANDY PROFFITT

    Think you very much 

  • Shonta Griffin

    Can you tell me when I will receive my order

  • Minfang

    Hi Brandy, I didn't see any order info, except the free gift. And it shows it was delivered already. Have you ever gotten it? If not, please submit a request in App, I will ask merchant if they can send you another one if the same item is still available. Thanks!

  • Minfang

    Hi Gladys,

     

    Sorry about the delay on answering your questions. I believe you've already received your items. Thanks for shopping with us!

  • Shonta Griffin

    Can you tell me when I will receive my order

  • Rose Austin

    I haven’t received the ear rings but it says you have already delivered them

  • Brendafred7377

    I have not received my order for the belly rings and the tiara

  • Rose Austin

    I have received all 3 out of the 4 items I ordered. I haven’t received the ear rings yet but says they have been delivered

  • Gladys Quezada

    My things didn’t come to my house please let me know when?

  • Rose Austin

    I haven’t received the ear rings yet and it says they have been delivered. I tried to summit a comment on the page the page but it’s not letting me. I have gotten all the other orders except the ear rings. Can you tell me what’s going on with the package that is the ear rings????

  • Minfang

    Hi Rose, all of your items should be arrived at this point. I will contact the merchant on your behalf to see if they can reship another pair of earrings to you. If so, you might need to wait another 3 weeks before it arrives. Is that ok with you? Otherwise we can refund you for the item. Thanks!

  • Minfang

    Hi Veronica! Your order was placed on 11/27, and our shipping time varies between 2-3 weeks. You should expect your order around Xmas week. And feel free to contact us if you still don't receive it by then. Thanks!

  • Minfang

    Hi Rose, looks like you ordered 4 items from us. Can you let us know which one you referred to? Or you can simply go to your order page and submit us a request in app. Thanks!

  • Rose Austin

    I did that right after I wrote this on here

  • Gladys Quezada

    HI, I recive just 2 ítems en the free gift, i didn’t recive the black sweater, the grey, and the white! Please let me know what happens to the three items the I find recive! Thanks

  • Rose Austin

    Yes that’s fine I can wait another 3 weeks. Thank you

  • Layla

    Hi Gladys, according to the tracking information from shipping courier, these 3 sweaters are delivered in the parcel locker on 8th. Could you please have a check? If you check the parcel locker and find there's nothing, we'll refund you as soon as possible. Hope you understand.

     

  • Rose Austin

    Yes that’s fine. I will let you know in five days if I haven’t received it yet

  • Gladys Quezada

    Didn’t *

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