Returns & Refunds

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12 comments

  • Gladys Quezada

    Have a problem

  • Minfang

    Hi Gladys, please help us to identify the problem, we'd be happy to help out!

    Thanks!

    Support Team 

    get.shoppo.com

     

  • Gladys Quezada

    The problem was a packing shoppo identification that problem about this item

  • Amanda Wood

    Everything I've ordered and received so far has been the wrong size!!! I'm very upset with this shopping site!!

  • Minfang

    Hi Amanda, please send us a message in App with photos of the items. We will help you to contact the merchant to see if an exchange/refund can be made. Thanks and sorry to hear about that.

  • Noema Caballero

    did not receive the brushes was not what I expected just received the brush holder

  • Noema Caballero

    did not receive the brushes was not what I expected just received the brush holder

  • Noema Caballero

    I did not like anything, everything that came to me was not what I expected. I did not miss my brushes and the small brush is not the color I asked for. I'm disappointed.

  • Minfang

    Hi Noema! Sorry to hear about your experience with us. I am gonna send a request to the merchant to see if they are willing to work out a solution for your purchase. Pls expect to hear from us within the next 48hours. Thanks for shopping with Shoppo!

  • eric glass

    My problem is I have about 6 packages missing, and all of your vendors want to negotiate with me when I say I want a refund. I am not waiting an extra 7 to 9 days for an item that is not coming, I want my damn money back and this is NOT a negotiation.

  • Minfang

    Hi Eric, we will contact merchant for you to offer a resolution. Thanks!

  • eric glass

    There are like 6 packages though it's not just one. And one particular merchant is claiming their package was delivered when it was only one item out of the order that actually arrived.

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